2-1-1

What is 211?

call 211 logoYou know to dial 911 in an emergency or 411 for information. But do you know about 211, a service for people needing help? With 211, you can easily find information and referrals on everything from crisis intervention and counseling to job training, educational programs and child care.

Total 211 Calls in 2010: 43,424

Most Requested Services in 2010

  • Food Pantries
  • Rent Payment Assistance
  • Health/Dental Insurance
  • Public Assistance Programs
  • Utility Bill Payment Assistance


Some highlights include: 

 

  • Over 12,400 people called to request information on food pantries, rent payment assistance, other public assistance programs, utility assistance and homeless shelters.
  • 1,693 people called to receive information on obtaining health and dental insurance.
  • 1,250 caregivers called to receive information on the Children's Health Insurance Program, which ensures that children have access to health care and health insurance coverage.

Simply dial 211 Monday - Friday from 7 a.m. - 7 p.m.  The service is confidential, toll-free, statewide and multilingual assistance is available. Or visit www.auw211.org to search our online database.

Who calls 211?

211 is for everyone! Most people call seeking information or assistance for themselves, a friend or a family member.

What can 211 help me find?

Specialists search a database of over 4,000 government and nonprofit services and programs to find the answers you need, including:

  • Basic needs (food, shelter, clothing)
  • Child care and educational services
  • Children's health insurance
  • Consumer complaints
  • Crisis intervention
  • Disability services
  • Donation information
  • Domestic violence support programs
  • Elderly care services
  • Family counseling
  • Financial assistance
  • Government programs
  • Healthcare
  • Legal assistance
  • Mental health services
  • Parenting programs
  • Substance abuse treatment
  • Suicide prevention
  • Transportation
  • Veteran's services
  • Volunteer information
  • And much more!

How do I update or add information to 211?

It is important to keep the 211 database accurate and up-to-date and thank you for helping us do so.

To update or add resource information to 211, please download the 211 Update Form and use it to update your current 211 listing or to add a new listing. When completed, you can send it to us by e-mail, fax or regular mail. Upon receiving your information, a 211 staff member will verify it before updating our database.

Contact Information:

Aloha United Way 211
Attn: 211 Program Assistant
200 N. Vineyard Blvd., Suite 700
Honolulu, HI 96817
Phone: 536-1951
Fax: (808) 543-2222
E-mail: 211@auw.org (This e-mail address is being protected from spambots. You need JavaScript enabled to view it.)